Shield the Vulnerable: Untold Stories Unmasking Workplace Bullying

In this powerful episode of Shield the Vulnerable: Untold Stories, Wendy Glass exposes the silent epidemic of workplace bullying in healthcare, focusing on the concept of "lateral violence." As a dedicated advocate for safer work environments, Wendy discusses how lateral violence—peer-to-peer bullying among healthcare professionals—undermines team morale, endangers patient safety, and disrupts organizational trust. Wendy introduces the Just Culture framework as a practical solution, shifting the focus from blame to accountability and learning. She shares real-world stories from the frontlines, revealing how unchecked aggression erodes not only employee well-being but also the quality of patient care. Her insights provide a clear path for leaders to identify, address, and prevent bullying within their teams.